The business principles adopted, cover, business integrity within the organization, health and safety of its employees and the consumer, responsibility towards the environment and social responsibility towards its employees..

The tea estates have made important strides in family welfare, child immunization, and health tracking and community welfare both in-house as well as for the adjoining villages. Afforestation and environment protections are key areas which are specifically covered and include integrated pest management systems, effluent treatment and community schemes to enhance awareness of protecting the environment. Tea estates, in general, are eco-friendly commercial operations and these additional measures enhance the same.

It has to be noted that the tea industry serves a number of social, geo-political and environmental issues. Tea gardens essentially employ in its ranks tribes from remote corners of the country, who belong to the socially underprivileged section. The Government’s emphasis on social upliftment is more than fulfilled by the tea industry. The gardens also provide subsidized food-grains, housing, quality medical facilities, schooling for children and other long term benefits to the socially challenged sections of the society. Most of the gardens are located in remote areas and tea garden management have been providing micro administration in such far flung areas and have been indirectly helping the state administration in governance.

The Company has ensured that its garden workers have the best possible care and thus have access to fresh drinking water, well equipped hospitals, maternity clinics, crèches, good schools and subsidized rations.